What is the purpose of quality assurance?

Quality assurance focuses on the systematic processes designed to ensure that products meet certain standards of quality before they are delivered. The purpose of quality assurance is primarily to prevent defects in products by making sure that all necessary steps are taken during the planning and production phases. By implementing quality assurance measures, organizations can confirm that products are manufactured correctly from the outset, significantly reducing the likelihood of errors or defects.

This proactive approach not only improves product quality but also enhances customer satisfaction by addressing potential issues early in the manufacturing process. It emphasizes doing things right the first time, which ultimately saves time and resources by minimizing the need for corrections later.

Other options, while they address aspects related to product quality, do not capture the essence of quality assurance as effectively. Monitoring product satisfaction after delivery focuses more on customer feedback rather than the preemptive measures that quality assurance provides. Providing feedback for future production and checking products without prior planning are also important, but they are aligned more with quality control and iterative improvements than with the foundational principles of quality assurance.